Purchasing Sales Leads F.A.Q

Lead Discovery has been self generating leads for nearly 18 years, so we have learned from experience a couple important points.

You’ve been burned before – You don’t want to waste your time again.  

We also know what we are very different than any lead provider you have ever met. We don’t generate leads, we market solutions. Read our Lead F.A.Q Below and learn exactly how.


Q: How do I set up an order and start getting leads?
A: Complete the free registration form online register here. Once your account and company has been approved by Lead Discovery you can then submit an order for your leads and they will be delivered according to the selected start date.
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Q: What makes Lead Discovery’s Leads better than other lead vendors?
A: The way we generate leads, our marketing experience in the finance and credit industry, and our FREE online lead management system. The traditional lead vendor collects leads from many sources, affiliate programs, telemarketing and even purchasing from other lead vendors. Nobody knows the origin of these leads! What were these prospects told to convince them to fill out a form? How many times has this lead been sold and how many times has the lead been contacted? Would you really pay money to waste your time on such a low quality lead? Many do. Lead Discovery is spinning this business model that has given lead vendors a bad name on its head. We generate ALL of our leads in-house, using our own marketing, NO incentive based ads, NO Pop ups, NO affiliate programs, NO telemarketing, NO purchasing from outside sources. Additionally, we provide the a full lead including the website from which the lead was generated so you never call a lead blind. We don’t pretend to be a service provider, our sites always tell the consumer to expect a call from you. Combine this with our free, world class lead management system and you have a lead generation company that we proudly say, no-one can match.
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Q: What filters are available?
A:
You can filter all Geographic data at the state level.

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Q: How much do lead filters cost?
A:
Nothing, Zero, Zilch, Nil. When you create a free lead generation account with us you will submit your lead criteria and an account manager will promptly review your request and estimate the daily lead volume we can produce.
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Q: How many times are the leads sold?
A:
Our leads are sold a total of (2) times to and only to our Lead Alliance Partners, which is what we will refer to you as when you sign up. We DO NOT sell our leads as aged leads, or sell the lead to other lead generation companies. Our main goal is to ensure that the prospect only has contact with two companies, and you only have to compete against one other company. Since we do not have a cap on lead returns and we provide you with the exact source of every lead, we have a large incentive to make sure leads are sold only twice.
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Q: How are the leads delivered?
A: We can deliver leads to your lead management system in real time with NO integration costs. If you don’t have a lead management system we will send your leads via email and store them in your Lead Discovery online lead management system. In your online account you can select where the leads are delivered. You can also view, print, assign leads to a sales representative and download leads in CSV format for use in any sales automation program such as SalesForce.com, Leads360, Velocify, AutoPilotHQ and many others. learn more about our FREE lead management system.
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Q: Can I limit the number of leads I get per day?
A:
Yes, you can specify a daily maximum threshold.
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Q: Can I change my criteria?
A:
Yes, you can change your criteria at anytime at no cost by contacting your account manager at 1-760-295-4956.
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Q: How do I add money to my account?
A:
To add money to your account you can place a purchase order using the online control panel. You will receive an email invoice for the purchase order; once paid, leads will start to be delivered.
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Q: What is your lead return policy?
A:
We will replace your lead with another qualified lead if a lead you buy from us falls into one of the following categories:

  1. If a lead is a duplicate of one previously purchased and submitted
    by the same consumer within the last 60 days.
  2. If the contact information is false so that it does not permit
    you to make contact with the consumer. Disconnected numbers, fax and other phone errors accepted.
  3. If the prospect turns out not to meet the requirements outlined in your purchase order.
  4. If the data was entered by a consumer lacking legal capacity
    to make a contract (a minor, a person of diminished mental capacity).
  5. We have a 100% return policy, no caps and no hassles.
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Q: How do I return “bogus” leads?
A:
We have a simple and completely automated lead return system. Here is how you can replace a bogus lead with a qualified lead.

  1. Log into your Online Lead Management Account
  2. Select the lead you would like to return, by first either searching for the lead’s ID, the leads last name or phone number and clicking on the “return” link.
  3. It is our goal to make sure you have fresh leads at all times. Lead Discovery will immediately replace your approved refund.

Our quality control team will then review the lead return request and determine if it is valid. If it is, the exchange stands, if not we will deduct the lead from your account. In all cases you will be kept informed about the status of all your lead return requests.
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Q: How long does it take to get credit for leads after I submit a request.
A:
Your lead returns are replaced immediately, or as soon as a lead that fits your criteria is generated, so you are not left short on any given day.
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Q: If the prospect does not call me back, or they are not interested
in our service will that qualify as a returnable lead?
A:
No – Since we can’t control how quickly you contact leads, how well you pitch them nor the quality of the services you offer we can’t be responsible for how prospects react to you. With that said we are vigilant about tracking and identifying poor performing leads. The issue may be within your sales process and this is exactly what our online lead tracking and management system can help you identify.
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Q: How much does it take to get started?
A:
We only ask each new client to start with a 10 lead monthly minimum.
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Register for a free account today and see why Lead Discovery is the leader in lead generation for the debt and mortgage industry.